Need A CF App for Tracking Errors From Multiple Applications? Check Out BugLogHQ

Last month, during a brief lull in my work projects, I decided to tackle an issue I'd been putting off for awhile:  finding a better way of managing errors caught and reported by my ColdFusion applications.  All of my apps are designed to email me a full report of any errors that reach the global error handler, and while that means I'm immediately notified if there's a problem I need to address, the error message folder in my email account ends up serving as a de-facto error archive.  And now that we're (slowly) moving towards building applications as a team, it makes sense to have the errors stored in a centralized location.

After doing a bit of research, I ended up at the home page for the open-source bug logger BugLogHQ, created by Oscar Arevalo.  Based on the project changelog list, it sounded like it might have the features I wanted, but there wasn't a lot of explanatory documentation on the site and the screenshot images were thumbnails that couldn't be enlarged.  And it didn't support Oracle, which is our primary database engine at work (and a perusal of the Google Groups forum for BugLogHQ confirmed that).

Despite those factors, I decided it was worth trying to add Oracle support to the codebase so I could run it and try it out.  I'm glad I did:  BugLogHQ is a well-designed, robust application for managing errors in a way that will still let me keep track of what's happening with my apps.  Now that I've seen how it operates and what it can do, I'm kind of surprised that I had to do research to come across it:  either it completely slipped under my radar or it needs more publicity/exposure in the community.

Several things I like about BugLogHQ:

• I like the fact that it's easy to get up and running.  Download the files, put them in a "buglog" directory under the webroot (or use a mapping), run the SQL install script for your database of choice (mySQL, PostgreSQL, MS SQL 2000/2005, MS Access, and now Oracle) update the config file with your datasource name and database engine, and simply point your web browser to that "buglog" directory.  After logging in (which forces you to change the default password for the built-in admin user account), you can verify everything's working by going into the settings area of the app and running the tests, which all mimic the methods your other applications (referred to in BugLog parlance as "client" apps) can use to transmit errors to BugLogHQ.  Simple and straightforward.

• Just like most email clients have rules for filtering and acting on incoming email messages, BugLogHQ provides some rules for managing the errors that come in.  You can set up multiple "mailAlert" rules that will forward on particular errors (filtered by error type/severity, the source app's hostname or application name, or keywords in the configured error message text) to an email address of your choosing, or you can create a mailRelay rule that relays every error received to an email address.  And the emails sent out by BugLogHQ aren't just notifications about the errors:  they provide the full error details so you don't have to log into BugLogHQ to get more information.  There are also rules for discarding certain errors or for monitoring "heartbeat" transmissions from an app, so if the app is offline for a certain length of time BugLogHQ can report the problem.

• The methodology BugLog uses to report errors is very well-designed.  If your client app is also a CFML app, you simply instantiate a single CFC (with settings for interacting with the BugLogHQ web service you want to utilize) in either the application scope or a bean factory, then call it with its notification function whenever you want to send information to the BugLogHQ app.  If the client app is reporting an error, you can send BugLogHQ a line of message text, the error struct (the raw "cfcatch" struct), the type/severity of the error, and a struct of any additional information you want as part of the report (like the affected user's ID or name). Here's how I called it from the main.error() controller function in the FW/1 application I used during my testing (where I've instantiated the CFC as a service object):

  public void function error(rc) {
      var extraInfo= {username= session.user.getUsername()};
      variables.bugLogService.notifyService("Error report from TestApp1",request.exception,extraInfo,"INFO");
  }
  

  All of those parameters are optional, so you don't need an error struct if you're reporting something that's a status or informational message rather than an error.  If there's a problem with sending the report to BugLogHQ, it'll fallback to sending an email containing all that information to whatever address you specify so the error doesn't get lost.

• I also appreciate how BugLogHQ "eats its own dogfood".  If an error occurs in BugLogHQ itself, it'll record the error just like it would for any client app, and if the error occurs during the recording process it'll report the error via email.

• BugLogHQ utilizes a scheduled task (with a default interval of 2 minutes) referred to in the app as the "BugLog Listener Service" to denote and process incoming error messages.  When the task fires, the error messages that have been received since the last run of the task are processed and then written to the error database.  If there's a problem with writing to the database (which I understandably encountered as I was tweaking the code to support Oracle), it'll maintain the errors in the queue until the next iteration (and you can view the contents of the queue within the BugLogHQ dashboard).  Sometimes you need to restart that service in order for certain changes to take effect. If you somehow forget to reactivate the service, it'll be restarted when it receives a new error report from a client app.

• If one or more of your clients apps are NOT CFML-based web applications, there are library files provided that let you submit errors from PHP or Python apps, or straight from Javascript.  I haven't tried out those files yet, but we do have a few PHP apps in our shop now that could make use of the PHP option.

• There are configuration options for tying BugLogHQ to a JIRA instance, providing error summaries via RSS or a digest email, and setting an API key to ensure that only your apps can submit data to BugLogHQ.

Bottom line:  if you don't yet have an error-logging application or other mechanism for storing and managing errors from your application(s), you should take a look at BugLogHQ.  Oscar and his contributors have done a great job with this application.